Privacy Policy

Revive Restoration, LLC
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Revive Restoration, LLC (“we,” “us,” or “our”) does not share customer opt-in information, including mobile phone numbers and SMS consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes.
All text messaging originator opt-in data is kept strictly confidential and is used only to provide our direct services.

1. Who We Are

Our website address is:
https://reviveexperts.com

2. Information We Collect

We collect information that you voluntarily provide to us, information collected automatically when you use our website, and information related to communications and services you request.

Personal Information

We may collect the following personal information when you interact with our website, contact forms, booking forms, comments, or services:

Full name
Email address
Phone number
Physical address (if provided)
Communication consent records and timestamps (SMS, email, calls)
Account information if you register on our website

Non-Personal Information

IP address
Browser type and device information
Operating system
Website usage data and analytics
Cookies and similar tracking technologies

Customer Communications

Records of inquiries and contact form submissions
Appointment history and preferences
Feedback, support messages, and service communications

3. Website Features & WordPress Data

Comments

When visitors leave comments on the site, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized hash of your email address may be provided to the Gravatar service to check if you are using it. Gravatar’s privacy policy is available at: https://automattic.com/privacy/.
After approval, your profile picture may be publicly visible in the context of your comment.

Media Uploads

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to extract location data from images on the website.

Contact Forms

When you submit information through our contact or booking forms, we collect the data provided for the purpose of responding to your inquiry, scheduling appointments, or providing services.

Cookies

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies so you do not have to fill in your details again when you leave another comment. These cookies last for one year.
If you visit our login page, we set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set several cookies to save login information and screen preferences. Login cookies last two days; screen options cookies last one year. If “Remember Me” is selected, the login persists for two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie is saved indicating the post ID; it expires after one day.

Embedded Content from Other Websites

Articles may include embedded content (videos, images, articles, etc.). Embedded content behaves as if you visited the external website directly, and those sites may collect data about you, use cookies, embed additional tracking, and monitor interactions.

4. How We Use Your Information

We use personal and non-personal information solely for business operations, service delivery, communication, compliance, and website improvement purposes.

We use collected information to:

Provide and improve our services
Respond to inquiries and schedule appointments
Process transactions and payments
Send appointment reminders, service updates, and support messages
Maintain communication preferences and consent records
Manage user accounts and comments (if applicable)
Improve website performance and user experience
Analyze website traffic and usage trends
Ensure security, fraud prevention, and legal compliance

5. SMS Messaging & A2P Compliance

SMS Program Terms

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important service updates.

Opt-In & Consent

Messages are sent only to users who explicitly opt in
We maintain timestamped consent records
We comply with the TCPA and all applicable messaging laws

Opt-Out Instructions

Reply STOP to cancel SMS messages at any time
A final confirmation message will be sent
No further messages will be sent unless you re-opt in

Message Frequency & Content

Message frequency varies based on interaction
Messages are service-related only
Promotional messages are sent only with explicit consent

Help & Support

Reply HELP for assistance
Or contact us at: help@reviveexperts.com

Carrier Disclaimer

Message & data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include major U.S. and regional providers

SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing is permitted only with subcontractors supporting operational services (such as SMS delivery).
Text messaging opt-in data and consent records are never sold or shared.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing exclude text messaging originator opt-in data and consent; this information is shared only with service providers necessary to deliver messaging services.

6. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service providers
Payment processors
Appointment scheduling platforms
Website hosting and analytics providers
SMS delivery providers (for consented messages only)

All service providers are contractually required to protect your data and maintain confidentiality.

Legal Requirements

When required by law, a court order, or legal process
To protect our rights, users, or services

Business Transfers

In the event of a merger, acquisition, or asset sale, your data remains protected under this Privacy Policy.
SMS opt-in data is excluded from all sharing categories, except delivery aggregators required to send messages.

7. Data Retention

Website comments and their metadata are retained indefinitely to recognize and approve follow-up comments.
User account data (if applicable) is stored until deletion is requested.
Contact form submissions are retained for customer service and recordkeeping.
Communication consent records are retained for legal and compliance purposes.

8. Data Security

We take reasonable steps to protect personal data from unauthorized access, misuse, disclosure, or alteration.

We implement reasonable administrative, technical, and physical safeguards, including:

Encrypted data transmission
Secure access controls and authentication
Regular system updates and monitoring
Limited staff access to personal data
Employee training on data protection

Despite these measures, no system is 100% secure.

9. Cookies & Tracking Technologies

Cookies and tracking technologies are used only to support website functionality, analytics, and user experience. We do not use cookies for unauthorized tracking or to collect sensitive personal information.

Cookies may be used to:

Save user preferences
Enable website functionality and login sessions
Improve user experience
Analyze traffic and usage patterns

You may control cookies through your browser settings. Disabling cookies may limit certain website features.

10. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Receive a copy of your personal data
Withdraw consent for communications
Opt out of emails or SMS at any time

Requests may be limited where data must be retained for legal, administrative, or security purposes.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Policy Updates

We may update this Privacy Policy periodically. The most current version will be posted on our website with the updated effective date.

13. Contact Information

Revive Restoration, LLC

Phone:
California: (619) 357-5157
Michigan: (248) 372-1930

Email: help@reviveexperts.com
Website: https://reviveexperts.com

Addresses:
Michigan Location
30095 Northwestern Hwy #10A, Farmington Hills, MI

California Location
404 Camino Del Rio S, Suite 606
San Diego, CA 92108

By using our website and services, you consent to this Privacy Policy.